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Citizens Advice Elmbridge (West)

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Citizens Advice Elmbridge (West) provides free, confidential and impartial advice to Elmbridge residents on a wide range of issues. We offer advice to people experiencing problems with Debts, Benefits, Employment, Discrimination, Housing, Consumer, Immigration and Nationality or Family issues.

We operate from our main office at The Elmbridge Community Hub in Walton on Thames and with the continuous aim to improve the accessibility of our service, we have 5 outreach locations in Hersham, Weybridge and Walton on Thames. We offer advice face to face, by drop in or appointment, or over the telephone. In FY17/18 we advised 3,675 people with over 15,000 advice issues handled.

We are the only Citizens Advice branch in the country that offers a specialist Domestic Abuse Service, known as North Surrey Domestic Abuse Service. This service extends to supporting residents of Elmbridge and also Spelthorne, Epsom & Ewell Boroughs. In FY17/18 we supported over 1,400 clients affected by domestic abuse. We provided one to one support, recovery programmes and essential work with children in households that have experienced abuse.

Charity No: 1094025

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