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Account reset services

Reset password or re-activate an account.

* Required information

Use this page to reset your password or re-activate an inactive personal account.

Before we can carry out your request, you need to enter your email address to help identify your account.

Once you have completed the word verification and clicked on Submit we will send you an email containing the next steps to choose a new password.

Should you need to contact us, we may need to ask you for your memorable word to confirm your identity.

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